GIS247

customer feedback

Testimonials


Local Government, Argyll & Bute Council, Scotland

“As a complete novice, and the only ArcGIS user in a small workplace, the GIS247 Beginners and Intermediate courses were invaluable to find my way around the software. The modules were easy to follow, and the exercises close enough to real life tasks to be engaging. I’d recommend these courses for anyone new to ArcGIS, or needing some refresher training.”

Since undertaking our training Duncan says

“Working within Economic Growth, our major use of GIS has been to produce mapping to illustrate the distribution of grants awarded under various programmes over our wide area, which includes many islands.”

Duncan Dewar, Development & Infrastructure Services

Department for Environment, Food & Rural Affairs (Defra), United Kingdom

Colin Smith is an economic adviser at DEFRA.

“What I particularly liked about the GIS247 Beginners Guide to ArcGIS was the ability to go at your own pace, taking each module as my full-time job allowed. Because it is divided up into bite-sized chunks, I was able to explore and gain understanding of a wide range of GIS techniques and concepts, and ArcMap capabilities. The combination of presentations with practical examples and step-by-step exercises using real spatial data (in most cases, UK spatial data) reinforced each other without intimidating a novice like me; and where I got stuck, I was able to return to the training material without feeling left behind. As a result, I no longer see GIS as a black box that can only be understood by ultra-specialists, and I’m now keen to further my GIS skills and knowledge.”

In terms of the impact that now being able to use ArcGIS for his job has had, Colin gave this feedback:

“As a Defra economist, I work increasingly with experts and practitioners who are employing GIS data and analysis to measure and value nature’s benefits. Learning ArcMap has given me much more insight into these approaches, enabling me to be an intelligent customer of emerging products, as well as identifying new opportunities for spatial analysis. GIS is a real force for interdisciplinary working between ecology, economics and social research, and learning ArcMap is enabling me to work confidently in that interdisciplinary space.”

Colin Smith, Economic Adviser, Environment Analysis Unit

Alberta Energy Regulator (AER), Canada

Stanley is a Senior Soil Scientist at AER and has followed different GIS247 courses.

“The courses are well designed. The content is comprehensive and of high quality. Hands-on exercises provide an excellent method to impart skills retention on the user of GIS software application. Course instructions, organization and demos using the GIS technology are exceptionally clear and effective. The course provides a solid foundation to GIS beginners and a refresher to professional GIS users. Highly recommended.”

Stanley Ngwa, Senior Soil Specialist

Joint Nature Conservation Committee, United Kingdom

Hannah had some ArcGIS experience, but needed to learn QGIS quickly. This is her feedback.

“I recently passed the QGIS Beginners course in September 2019 with distinction and found GIS247 a very useful tool to learn QGIS. The video and step by step guide made the experience enjoyable and easy to follow and enabled me to fit this into my week. I have previous experience with ArcGIS from a course during university, however I needed to learn QGIS quickly for my job and GIS247 made this possible. I use Arc and QGIS in my day to day job to determine the proximity of offshore activities to marine protected habitats and features. The QGIS Beginners course gave me all the skills needed for this work and has inspired me to take this learning further. I am now the lead for GIS in my team and use the knowledge gained to help support my team with GIS.

I am planning to complete the Intermediate and Mastering courses this year and I looking forward to using the new skills I learn and applying these to my work.”


Hannah Hood, Offshore Industry Adviser, Marine Management Team

Environment Agency, United Kingdom

Luke needed to learn how to use ArcGIS effectively to do his job as an Environmental Monitoring Officer. This is his feedback from taking one of the GIS247 eLearning courses.

“The Beginners ArcGIS training was very good. As someone who had no prior experience of using the software, I found it’s step by step approach using both video and associated exercises very useful. It was well tailored to someone with my level of experience and provided me with a good foundation of knowledge alongside a newfound confidence in using the software.”

As a result of the training Luke says that he now uses ArcGIS to show monitoring/survey sites referred to during routine reports (such as general coarse fish stock reports), pollution incidents and investigations into WFD element deteriorations between classification years. He also uses GIS when doing non-routine work such as creating maps to show the current spread of invasive species within an area or throughout a watercourse using EA records.

Luke Walters, Environmental Monitoring Officer, EA West Midlands Analysis & Reporting Team

Environment Agency, United Kingdom

Maddie is on the asset management team which is responsible for ensuring the flood defence assets are safe and operational. Maddie took the Beginners Guide to ArcGIS course so she could better prepare the critical information that is needed for contractors. This is her feedback.

“I used GIS247 to remind myself of Arc skills after having a break from university and a starting a job in the environmental sector which required the use of Arc for maintenance packages for our flood defence assets. The training package (GIS247) was easy to follow and could be fit into my busy schedule as you could do as much or as little as you could manage. Although I was familiar with Arc, it was a quick reminder of the basic skills of Arc and covered a wide range of tools which I now use a lot of. The instructions were clear and allowed you to go at your own pace so it would also be easy to use if you hadn’t used Arc before.”

“Thanks very much, I found GIS247 exactly what I needed to polish up my Arc skills. I am hoping to move on and do the additional courses when I have time.”

Maddie, Flood Risk Management Officer

Marine Management Organisation, England

Daniel Jose took a series of GIS247 courses: Beginners, Intermediate and then the Advanced Guide to ArcGIS. The follow on structure of this eLearning route enabled Daniel to go at his own pace and to have time between courses to consolidate his knowledge and skills before progressing to the next level.

“Having entered a job with very little ArcGIS experience GIS247 quickly helped me not only understand the basics but also taught me a wide range of tips and tricks that I still refer back to today. The courses are very accessible and user friendly, with the step by step guidance ensuring you never get lost. Since completing the courses, I have become the first port of call for all GIS related issues within my team and feel confident producing maps and models to be used by the organisation.”

“My role involves mapping fishing vessel location data in relation to our network of marine protected areas in English waters, what kinds of fishing were being done where, and what the potential impacts might be so that we can better manage our fisheries in a sustainable manner.”

“Taking the advanced course helped teach me about using the model builder. Subsequently I could spend time building models to streamline our team’s data processing and give less experienced team members the ability to carry out the data processing by themselves. Each course built upon the previous one, expanding on the skills previously taught seamlessly.”

Daniel Jose, Marine Conservation Officer, Marine Conservation Team

Local Government, Lincolnshire County Council, England

Ryan Davies needed to use QGIS to update maps depicting locations of Lincolnshire County Councils section 19 flood investigations. He also needed to develop specific QGIS skills to develop maps for flood schemes throughout the authority. Ryan turned to GIS247 to learn how to use QGIS and enable him to more easily fulfil these job requirements.

“Although I have had experience of using GIS in the past, when starting my current position I had no experience of utilising QGIS. The Mastering QGIS 3.X course provided by GIS247 offered a thorough and logical training programme, which allowed me to work at my own pace. By completing the course, I have developed a firm understanding of the fundamentals of QGIS, which I utilise in my everyday work. The course has also provided me with the enthusiasm and confidence to further develop my GIS skills.”

Ryan Davies, Assistant Flood Risk Officer, Floods and Water Team

Local Government, Perth & Kinross Council, Scotland

“I have now completed the Beginners and Intermediate training courses for ArcGIS 10.4. The training is great as you can do it at your own pace, plus there is plenty of support available throughout your training journey. I have completed the training as a side-task from my job. It has taken me about 7 months to complete both Beginners and Intermediate and I now feel I benefit from additional skills and experience which many others do not have the advantage of having.”

“I have thoroughly enjoyed using the software and learning tips and tricks that save time and effort and generally make my day-to-day job a little bit easier. I didn’t think I needed to know the ins and outs of ArcGIS but now I probably couldn’t work as efficiently not knowing these!”

“I have really enjoyed doing the training.”

Clare Rogers, Transport Planning Team

Calgary, Canada

“I use ArcMap daily in my job and was excited when ArcGIS Pro courses were offered by GIS247. I was able to complete the 3 course levels that are offered for ArcGISPro 2.0 (Starting With, Intermediate & Mastering). The sections were easy to follow with very detailed instructions. What I enjoyed most about learning with GIS247 is that I can fit it into my schedule. When I had time, I listened to a tutorial or did an exercise. Also, there was no pressure to stay at a certain pace, so I could stop and take my own notes as needed. I would recommend taking the courses with GIS247. You never know….you may learn a few tips and tricks along the way.”

Lynn, Mapping Technician

Local Government, Perth & Kinross Council, Scotland

“I am most definitely finding the GIS training useful in my role and happy to give feedback. I completed the Beginners Guide to ArcGIS 10.4 in January 2019 and passed the course with distinction. Having previously undertaken GIS training some time ago at university, I found my knowledge of the subject had drastically decreased over time and so the course was the perfect refresher for me and even taught me new aspects of the software.”

“The content in the course was ideal and comprehensive with particular topics such as labelling and using spatial data proving useful. The structure of the course allows for the training to be returned to easily following days/weeks without learning and I found the layout of the website particularly easy to use in terms of course guidance and viewing my progress. The exercises themselves are well structured and the step-by-step guidance is incredibly useful (especially when the odd mistake is made). These are comprehensive and ensure that not a single step is missed in learning how to best utilise the software. These are complemented by informative videos of which are repeatable in case you miss anything important.”

“My current role requires me to label maps and manage data based on NO2 monitoring and so the beginners course allowed me to not only do this efficiently, but be able perfect the skills required overtime to the point where it can be done without any help or reference (although the references available on GIS247 are useful). In turn I thoroughly enjoyed the course and look forward to continuing my GIS training with the intermediate course!”

Ruari Kaylor, Air Quality, Environmental Health Team

Environment Agency, United Kingdom

The Environment Agency is the biggest and most wide-ranging environmental regulator in Europe. The EA works with businesses and communities to protect and improve the environment, for people and wildlife.

Alexandros works for the EA as graduate civil engineer. He is currently in the ICE training agreement of the EA and is working towards becoming chartered alongside his everyday tasks, which are managing existing assets for flood protection and project managing new projects.

This is Alex’s feedback from taking GIS247’s Beginners Guide to ArcGIS eLearning course.

“Until I did this course I was finding it frustrating when at work I had to view GIS info. By doing the Beginner’s e-learning modules not only I can view GIS data when send to me but I can now edit them or create some new files from scratch. The videos keep you interested and the exercises get you through detailed step by step procedures. I took the opportunity to take the course during a quiet spell from work due to the Covid-19 lockdown. I am also very lucky to work for a great organization like the Environment Agency who encourage the employees to learn new skills and develop through training. The videos took me quite some time to watch as I was pausing them for taking notes. I was doing a module a day (or part of a module when it was split in parts) and it was taking me 4 to 5 hours per day. Thanks again for the amazing training you guys provide. Looking forward for the next level.”

Alexandros Bouas, Civil Engineer, Flood & Coastal Risk Management

Local Government, Leeds City Council, United Kingdom

Leeds City Council have used GIS247 for many years to provide over 60 GIS users with unlimited access to ArcGIS and ArcGIS Pro e-learning. These users are from different departments and have been able to access training at the level that suits them as and when needed.

Rachel Antcliffe who is the Principal LLPG Officer in the Data & GIS Team outlines her personal experience of using GIS247’s e-learning to support her role.

“I used GIS247 as a novice user who was trying to teach themselves ArcMap for use in local government. I found the courses to be detailed, thorough and logical; and I liked the way that they were themed in terms of ability so I could work my way through Beginner through to Advanced. I learnt a number of new skills and techniques that I was then able to use in my everyday work. As a result of the knowledge that I gained, I went on to successfully complete a Masters degree in GIS.”

Congratulations Rachel!

Rachel Antcliffe, Principal LLPG Officer, Leeds City Council

Exploration & Mining, UTM Global, Australia

UTM Global is a leading company based in Australia that manage global portfolios specializing in Global Exploration and Mining Title Management and Administration. The mapping element of their work is a key factor in the work that they do. Gareth Gilbert is UTM’s lead GIS specialist. Although Gareth had been using MapInfo for a good while he wanted to get further training to improve his skills. He turned to GIS247. This is what Gareth thinks of our eLearning:

“I am doing the modules as I get the time. I cannot even describe how excellent the training is. The training videos are absolutely brilliant and I have relooked at the way I use my GIS. The training is very professional and done in a way that you actually learn. I would recommend anyone, even with experience, to start at the Beginners course as GIS247 actually show you the proper way in which way to use the software.”

The result of GIS247’s eLearning has had a direct effect on UTM’s business. Gareth says that the standard of the maps he now produces has been transformed:

“Even our clients have been commenting how professional the maps have become and through that we have picked up SO much more business.”

In addition to helping gain more business, Gareth has personally developed as a result of access to GIS247. This has been noticed by his peers. Eden Hodson who is UTM’s Principal Mining Consultant has been impressed by the significantly improved standard of Gareth’s work. She comments:

“the level and standard of work has improved significantly which has positively impacted the services we provide to our clients. We continually receive great comments and feedback about the standard of the mapping.” Gareth says “everything I have said does not even begin to describe how excellent the training is and I am absolutely loving it.”

Well done Gareth!

Oil Engineering, Penneco, United States of America

Richard Kunkle is an Engineering Coordinator for Penneco. He has been using GIS247 for a number of years to support his GIS work. This is the feedback Richard has given about our eLearning.

“I have found GIS247 to be a very informative training source. I particularly like the way the exercises are set up. In the early lessons, the exercises will tell you exactly what to do with every step included. As you reach later lessons, the exercises will give you the new information you need, but only include hints (which you can skip) with more details on how to proceed with the tasks you have already learned. I find this challenges you to remember where each tool or setting is located, and how to make it work, which is much better than a system that simply tells you every step all along the way.”

“GIS247 has taught me many, many things that have made doing my work here much easier, and given me confidence. One of the nice things is that you always have access to the lessons and modules you have completed (which are clearly marked), as well as the ones you have not yet done. This is really useful because if you are wishing to do a specific task, but you cannot remember everything about it, but you know it is in GIS247, the lessons and modules are named in such a way that you can easily find the information that you are seeking.”

Oil Engineering, BP, Worldwide

Mark Poole is the Survey & Positioning Lead for BP Angola.

“Since BP have adopted ArcGIS as a primary platform for storing and visualising our spatial data I needed to develop my skills in the use of ArcGIS Desktop. I had previously attended face to face GIS training but had forgotten more than I had learned. The format of the GIS247 eLearning course really worked for me as I could both control the pace of my learning and fit training around my schedule. I followed the training primarily from home in the evenings and found that the combination of videos and exercises very effective with each module an appropriate length for a single session.”

“The training has greatly improved my ability to efficiently author map products using ArcGIS Desktop and provided me with the enthusiasm and confidence to use the software more regularly and further develop my GIS skills.”

Mark Poole is the Survey & Positioning Lead for BP Angola. Mark is responsible for the geospatial integrity of business critical data held in ArcGIS and actively supports teams engaged in offshore construction drilling and inspection operations that require maps and charts for their work.

Oil Engineering, BP, Worldwide

Sebastian Hammerschmidt is one of the many BP users of GIS247. He was the first to achieve a certificate for completing the Beginners Guide to ArcGIS course. To gain this certificate, as proof of his new skills and knowledge, he passed the GIS247 marked course assessment – with distinction. Sebastian took about 3 weeks to complete the course as he fitted it in around his other work commitments as he knew he needed the ArcGIS knowledge sooner rather than later. He says that in particular he

“found doing the exercises really beneficial, following them step by step really boosted my learning experience. The time I\'ve spent doing the online training was well invested, since I am now much more efficient when working with ArcGIS.”

Dr Sebastian Hammerschmidt is a 2nd year Geoscience Challenger and works in the Africa New Ventures team in Exploration. He is continuing to develop GIS skills by following the Intermediate course.

Canal & River Trust, United Kingdom

“The GIS247 course allows me to go into greater detail than would be available from a one-off hosted training session. The course gives a clear, step by step guide to each tool learnt, covering all aspects about each. There are no time restrictions like there would be on a ’face-to-face’ training day, and so the videos last as long as they need to cover all tools in necessary detail. By doing the course online by myself it means that I can go at my own pace and go back over anything I struggle with. The ability to repeat presentations is really helpful when completing the assessments too, when I get stuck on a specific topic I can refer back to the in-vision videos – the contents on the video makes it easy to go to the exact topic that I am stuck on and refer back to.”

“To keep me on track I aim to try and complete a module a week - I usually make sure I have enough time to watch the video in one go without being interrupted. I then complete the assessment, referring back to the video if need be. I do the course at work at my desk, balancing it with my day job - the course flexibility means I can pick it up and put it down around other work and as and when phone calls come in etc. If I have a quiet day, I may watch a training video, or complete an assessment. If not, I will work on the course in lunch breaks. I have watched some of the videos at home, but all the assessments I have done at work.”

“I have thoroughly enjoyed the GIS247 e-learning experience, the length of both the training and assessments means they are great to ‘pick up and put down’. The information is presented in a logical format and is very user friendly. The training and assessments are to a high standard.”

Louise Shakeshaft

Cornwall Council, England

“How does the saying go? ‘you learn something new every day’ well that’s certainly the case when I started training through GIS247.
The beauty of the training is that I could fit it in between my daily tasks, which works well and the material provided is excellent. Supported and encouraged by the council I’ve now successfully completed two courses - Mastering ArcGIS and the Advanced Guide to ArcGIS together with several modules from other courses that interested me.”


“I’ve certainly found the section covering feature analysis useful when extracting specific data from a large set. It’s taught me how I can drill down through the data, filtering / adding and subtracting information quickly and effectively leaving me with the desired result.
Another useful skill I’ve learnt is manipulating labels. Most of the time a few single text lines is all that’s required on a layout but there are times when more complex labelling is required.”


“I stumbled across the fact that labels could be converted prior to the training but never knew what to do after that point. The training has allowed me to manage my labelling and has improved the look of the final map, especially as I struggled before when sites are so small that the label covered them."

"If you have the opportunity to access GIS247 online training don’t turn it down, you never know where it may lead you.”


Rachel Barkle, Senior Development Support Officer, Planning Delivery Team

Nottinghamshire County Council, England

Two years ago Rosie had not even heard of GIS. With access to GIS247 Rosie was given the opportunity to undertake a range of training courses in the ArcGIS software. Rosie said,

“Without GIS247 I don’t think I would have been able to attend any training courses at all due to the cost constraint.”

In the space of a year Rosie has gone from a total beginner to a highly competent and skilled user. She followed a range of different training courses building up her skills and expertise. These courses include the Beginners Guide to ArcGIS, Intermediate Guide to ArcGIS, Advanced Guide to ArcGIS, Spatial Statistics & Analysis and Linear Referencing. In total Rosie has not only completed 7 challenging courses but has obtained distinctions for all of them!

“I am very proud. It is nice to have the proof of my achievement, and my team are also impressed and proud of me as well!”

“Mine is an administrative role but my work is now much more advanced. I can now produce maps for analysis of a variety of issues. From locations of children attending different schools, to locations of new housing developments in relation to catchment areas. This helps Senior Officers analyse and understand data far more easily and make important choices from that knowledge. I really enjoy being able to give this added support as it makes my role much more varied and interesting.”

Rosie Gilbert, Strategic Place Planning & School Admissions Team, Children, Families & Cultural Services Department

Local Government, Nottingham City Council, England

“Though I had heard about GIS I never thought how useful it was. The Property Records Team gave me the opportunity to undertake a range of training courses in the ArcGIS software via their GIS247 access. Since following the training I have used ArcGIS to create and maintain electronic spatial location records of all the Council’s land and property assets. I have prepared plans and site maps of the Council’s land and property assets for members and officers for the development and regeneration of Nottingham. I am now able to initiate and manage multiple tasks with GIS; for example, using adding T-marks, red edging, shading colours, querying attributes and a range of other things.”

“I have found e-learning the best option for me because it’s flexible, accessible and convenient. I really like the quality of the training. The presentations are loud and clear which also makes it easy to follow. I also think that e-learning will ensure that the team will keep up to date with changes in the software to maintain a competitive edge. Though am still on the Beginners course I feel that the knowledge I have gained thus far has given me the confidence to do my daily duties with competence.”

Blessing Amin, Property Records Department

Animal and Plant Health Agency (APHA), United Kingdom

“My background is in biology and project management, so unlike my more experienced colleagues I was completely new to GIS. The e-learning format allowed me to fit the training in around my other work and to add GIS elements into projects at my own pace. It also lets me go back and review the units that were most helpful.”

“I thought the content and quality of the training was very good and the Beginners course definitely covered all the key areas. Also I liked that the hands on exercises were relatively straightforward, but still took me through the process of many of the different tools and options. So when I started using ArcGIS for real-world data, I had a reasonable feel for where I should go to do different things, even if I hadn’t done them the same way before. I now have new skills which I hope to develop further, enabling me to take on more complex GIS analysis in the future. The GIS247 course has given me a good start!”

Since the Beginners course Joanna has completed both the follow on Intermediate and Advanced ArcGIS courses, developing her technical capabilities. She gained distinction in both these training course assessments.

Joanna Tye, Database Manager

Fife Council, Scotland

Iona comments,

“When I did some training I just popped my headphones on and I got on with it. Being in the office was useful as if I was needed for something then I was still available. Having the certificates shows that I’ve done a lot of hard work and it has been great to show my team. They have been really supportive and proud of me. Particularly in being able to re-watch the presentation. It was really useful to watch them again sometimes before doing the follow on exercise and sometimes after.”

Iona says that she found the nature of the on-line training really useful,

“It was great to have the flexibility. The exercises were very good and I really enjoyed doing them. As I progressed I felt more confident in what I was doing. Other ArcGIS users in my department now feel that they should make more use of the training in order to keep up with the software developments and progress themselves. My manager Rod Wallace is delighted with my development and that I now provide additional skills on more projects. My immediate colleagues have found my increased knowledge really useful too. When I am asked a question, or we are discussing how to do something I can now offer a solution.”

“This is because I have not only a broader knowledge of what we can do with ArcGIS but also now because of my experience in using the software through the exercises of how to go about it in the best way. The work I am doing now is really interesting. A lot of the tips that I learnt on the training courses are turning out to be very useful. The skills and tricks I learnt on the Advanced Editing course are particularly relevant at the moment. Topology can be quite tricky so it’s really useful to have a thorough understanding and know why you need to do certain things.”

In conclusion Iona says “I am really pleased with the new skills that I have gained. I think I have found my niche and really enjoy using spatial data in the different projects – it’s really interesting!”

Iona Gerrard, Business Development Team

Local Government, Argyll & Bute Council, Scotland

“As a complete novice, and the only ArcGIS user in a small workplace, the GIS247 Beginners and Intermediate courses were invaluable to find my way around the software. The modules were easy to follow, and the exercises close enough to real life tasks to be engaging. I’d recommend these courses for anyone new to ArcGIS, or needing some refresher training.”

Since undertaking our training Duncan says

“Working within Economic Growth, our major use of GIS has been to produce mapping to illustrate the distribution of grants awarded under various programmes over our wide area, which includes many islands.”

Duncan Dewar, Development & Infrastructure Services

Department for Environment, Food & Rural Affairs (Defra), United Kingdom

Colin Smith is an economic adviser at DEFRA.

“What I particularly liked about the GIS247 Beginners Guide to ArcGIS was the ability to go at your own pace, taking each module as my full-time job allowed. Because it is divided up into bite-sized chunks, I was able to explore and gain understanding of a wide range of GIS techniques and concepts, and ArcMap capabilities. The combination of presentations with practical examples and step-by-step exercises using real spatial data (in most cases, UK spatial data) reinforced each other without intimidating a novice like me; and where I got stuck, I was able to return to the training material without feeling left behind. As a result, I no longer see GIS as a black box that can only be understood by ultra-specialists, and I’m now keen to further my GIS skills and knowledge.”

In terms of the impact that now being able to use ArcGIS for his job has had, Colin gave this feedback:

“As a Defra economist, I work increasingly with experts and practitioners who are employing GIS data and analysis to measure and value nature’s benefits. Learning ArcMap has given me much more insight into these approaches, enabling me to be an intelligent customer of emerging products, as well as identifying new opportunities for spatial analysis. GIS is a real force for interdisciplinary working between ecology, economics and social research, and learning ArcMap is enabling me to work confidently in that interdisciplinary space.”

Colin Smith, Economic Adviser, Environment Analysis Unit

Alberta Energy Regulator (AER), Canada

Stanley is a Senior Soil Scientist at AER and has followed different GIS247 courses.

“The courses are well designed. The content is comprehensive and of high quality. Hands-on exercises provide an excellent method to impart skills retention on the user of GIS software application. Course instructions, organization and demos using the GIS technology are exceptionally clear and effective. The course provides a solid foundation to GIS beginners and a refresher to professional GIS users. Highly recommended.”

Stanley Ngwa, Senior Soil Specialist

Joint Nature Conservation Committee, United Kingdom

Hannah had some ArcGIS experience, but needed to learn QGIS quickly. This is her feedback.

“I recently passed the QGIS Beginners course in September 2019 with distinction and found GIS247 a very useful tool to learn QGIS. The video and step by step guide made the experience enjoyable and easy to follow and enabled me to fit this into my week. I have previous experience with ArcGIS from a course during university, however I needed to learn QGIS quickly for my job and GIS247 made this possible. I use Arc and QGIS in my day to day job to determine the proximity of offshore activities to marine protected habitats and features. The QGIS Beginners course gave me all the skills needed for this work and has inspired me to take this learning further. I am now the lead for GIS in my team and use the knowledge gained to help support my team with GIS.

I am planning to complete the Intermediate and Mastering courses this year and I looking forward to using the new skills I learn and applying these to my work.”


Hannah Hood, Offshore Industry Adviser, Marine Management Team

Environment Agency, United Kingdom

Luke needed to learn how to use ArcGIS effectively to do his job as an Environmental Monitoring Officer. This is his feedback from taking one of the GIS247 eLearning courses.

“The Beginners ArcGIS training was very good. As someone who had no prior experience of using the software, I found it’s step by step approach using both video and associated exercises very useful. It was well tailored to someone with my level of experience and provided me with a good foundation of knowledge alongside a newfound confidence in using the software.”

As a result of the training Luke says that he now uses ArcGIS to show monitoring/survey sites referred to during routine reports (such as general coarse fish stock reports), pollution incidents and investigations into WFD element deteriorations between classification years. He also uses GIS when doing non-routine work such as creating maps to show the current spread of invasive species within an area or throughout a watercourse using EA records.

Luke Walters, Environmental Monitoring Officer, EA West Midlands Analysis & Reporting Team

Environment Agency, United Kingdom

Maddie is on the asset management team which is responsible for ensuring the flood defence assets are safe and operational. Maddie took the Beginners Guide to ArcGIS course so she could better prepare the critical information that is needed for contractors. This is her feedback.

“I used GIS247 to remind myself of Arc skills after having a break from university and a starting a job in the environmental sector which required the use of Arc for maintenance packages for our flood defence assets. The training package (GIS247) was easy to follow and could be fit into my busy schedule as you could do as much or as little as you could manage. Although I was familiar with Arc, it was a quick reminder of the basic skills of Arc and covered a wide range of tools which I now use a lot of. The instructions were clear and allowed you to go at your own pace so it would also be easy to use if you hadn’t used Arc before.”

“Thanks very much, I found GIS247 exactly what I needed to polish up my Arc skills. I am hoping to move on and do the additional courses when I have time.”

Maddie, Flood Risk Management Officer

Marine Management Organisation, England

Daniel Jose took a series of GIS247 courses: Beginners, Intermediate and then the Advanced Guide to ArcGIS. The follow on structure of this eLearning route enabled Daniel to go at his own pace and to have time between courses to consolidate his knowledge and skills before progressing to the next level.

“Having entered a job with very little ArcGIS experience GIS247 quickly helped me not only understand the basics but also taught me a wide range of tips and tricks that I still refer back to today. The courses are very accessible and user friendly, with the step by step guidance ensuring you never get lost. Since completing the courses, I have become the first port of call for all GIS related issues within my team and feel confident producing maps and models to be used by the organisation.”

“My role involves mapping fishing vessel location data in relation to our network of marine protected areas in English waters, what kinds of fishing were being done where, and what the potential impacts might be so that we can better manage our fisheries in a sustainable manner.”

“Taking the advanced course helped teach me about using the model builder. Subsequently I could spend time building models to streamline our team’s data processing and give less experienced team members the ability to carry out the data processing by themselves. Each course built upon the previous one, expanding on the skills previously taught seamlessly.”

Daniel Jose, Marine Conservation Officer, Marine Conservation Team

Local Government, Lincolnshire County Council, England

Ryan Davies needed to use QGIS to update maps depicting locations of Lincolnshire County Councils section 19 flood investigations. He also needed to develop specific QGIS skills to develop maps for flood schemes throughout the authority. Ryan turned to GIS247 to learn how to use QGIS and enable him to more easily fulfil these job requirements.

“Although I have had experience of using GIS in the past, when starting my current position I had no experience of utilising QGIS. The Mastering QGIS 3.X course provided by GIS247 offered a thorough and logical training programme, which allowed me to work at my own pace. By completing the course, I have developed a firm understanding of the fundamentals of QGIS, which I utilise in my everyday work. The course has also provided me with the enthusiasm and confidence to further develop my GIS skills.”

Ryan Davies, Assistant Flood Risk Officer, Floods and Water Team

Local Government, Perth & Kinross Council, Scotland

“I have now completed the Beginners and Intermediate training courses for ArcGIS 10.4. The training is great as you can do it at your own pace, plus there is plenty of support available throughout your training journey. I have completed the training as a side-task from my job. It has taken me about 7 months to complete both Beginners and Intermediate and I now feel I benefit from additional skills and experience which many others do not have the advantage of having.”

“I have thoroughly enjoyed using the software and learning tips and tricks that save time and effort and generally make my day-to-day job a little bit easier. I didn’t think I needed to know the ins and outs of ArcGIS but now I probably couldn’t work as efficiently not knowing these!”

“I have really enjoyed doing the training.”

Clare Rogers, Transport Planning Team

Calgary, Canada

“I use ArcMap daily in my job and was excited when ArcGIS Pro courses were offered by GIS247. I was able to complete the 3 course levels that are offered for ArcGISPro 2.0 (Starting With, Intermediate & Mastering). The sections were easy to follow with very detailed instructions. What I enjoyed most about learning with GIS247 is that I can fit it into my schedule. When I had time, I listened to a tutorial or did an exercise. Also, there was no pressure to stay at a certain pace, so I could stop and take my own notes as needed. I would recommend taking the courses with GIS247. You never know….you may learn a few tips and tricks along the way.”

Lynn, Mapping Technician

Local Government, Perth & Kinross Council, Scotland

“I am most definitely finding the GIS training useful in my role and happy to give feedback. I completed the Beginners Guide to ArcGIS 10.4 in January 2019 and passed the course with distinction. Having previously undertaken GIS training some time ago at university, I found my knowledge of the subject had drastically decreased over time and so the course was the perfect refresher for me and even taught me new aspects of the software.”

“The content in the course was ideal and comprehensive with particular topics such as labelling and using spatial data proving useful. The structure of the course allows for the training to be returned to easily following days/weeks without learning and I found the layout of the website particularly easy to use in terms of course guidance and viewing my progress. The exercises themselves are well structured and the step-by-step guidance is incredibly useful (especially when the odd mistake is made). These are comprehensive and ensure that not a single step is missed in learning how to best utilise the software. These are complemented by informative videos of which are repeatable in case you miss anything important.”

“My current role requires me to label maps and manage data based on NO2 monitoring and so the beginners course allowed me to not only do this efficiently, but be able perfect the skills required overtime to the point where it can be done without any help or reference (although the references available on GIS247 are useful). In turn I thoroughly enjoyed the course and look forward to continuing my GIS training with the intermediate course!”

Ruari Kaylor, Air Quality, Environmental Health Team

Environment Agency, United Kingdom

The Environment Agency is the biggest and most wide-ranging environmental regulator in Europe. The EA works with businesses and communities to protect and improve the environment, for people and wildlife.

Alexandros works for the EA as graduate civil engineer. He is currently in the ICE training agreement of the EA and is working towards becoming chartered alongside his everyday tasks, which are managing existing assets for flood protection and project managing new projects.

This is Alex’s feedback from taking GIS247’s Beginners Guide to ArcGIS eLearning course.

“Until I did this course I was finding it frustrating when at work I had to view GIS info. By doing the Beginner’s e-learning modules not only I can view GIS data when send to me but I can now edit them or create some new files from scratch. The videos keep you interested and the exercises get you through detailed step by step procedures. I took the opportunity to take the course during a quiet spell from work due to the Covid-19 lockdown. I am also very lucky to work for a great organization like the Environment Agency who encourage the employees to learn new skills and develop through training. The videos took me quite some time to watch as I was pausing them for taking notes. I was doing a module a day (or part of a module when it was split in parts) and it was taking me 4 to 5 hours per day. Thanks again for the amazing training you guys provide. Looking forward for the next level.”

Alexandros Bouas, Civil Engineer, Flood & Coastal Risk Management

Local Government, Leeds City Council, United Kingdom

Leeds City Council have used GIS247 for many years to provide over 60 GIS users with unlimited access to ArcGIS and ArcGIS Pro e-learning. These users are from different departments and have been able to access training at the level that suits them as and when needed.

Rachel Antcliffe who is the Principal LLPG Officer in the Data & GIS Team outlines her personal experience of using GIS247’s e-learning to support her role.

“I used GIS247 as a novice user who was trying to teach themselves ArcMap for use in local government. I found the courses to be detailed, thorough and logical; and I liked the way that they were themed in terms of ability so I could work my way through Beginner through to Advanced. I learnt a number of new skills and techniques that I was then able to use in my everyday work. As a result of the knowledge that I gained, I went on to successfully complete a Masters degree in GIS.”

Congratulations Rachel!

Rachel Antcliffe, Principal LLPG Officer, Leeds City Council

Exploration & Mining, UTM Global, Australia

UTM Global is a leading company based in Australia that manage global portfolios specializing in Global Exploration and Mining Title Management and Administration. The mapping element of their work is a key factor in the work that they do. Gareth Gilbert is UTM’s lead GIS specialist. Although Gareth had been using MapInfo for a good while he wanted to get further training to improve his skills. He turned to GIS247. This is what Gareth thinks of our eLearning:

“I am doing the modules as I get the time. I cannot even describe how excellent the training is. The training videos are absolutely brilliant and I have relooked at the way I use my GIS. The training is very professional and done in a way that you actually learn. I would recommend anyone, even with experience, to start at the Beginners course as GIS247 actually show you the proper way in which way to use the software.”

The result of GIS247’s eLearning has had a direct effect on UTM’s business. Gareth says that the standard of the maps he now produces has been transformed:

“Even our clients have been commenting how professional the maps have become and through that we have picked up SO much more business.”

In addition to helping gain more business, Gareth has personally developed as a result of access to GIS247. This has been noticed by his peers. Eden Hodson who is UTM’s Principal Mining Consultant has been impressed by the significantly improved standard of Gareth’s work. She comments:

“the level and standard of work has improved significantly which has positively impacted the services we provide to our clients. We continually receive great comments and feedback about the standard of the mapping.” Gareth says “everything I have said does not even begin to describe how excellent the training is and I am absolutely loving it.”

Well done Gareth!

Oil Engineering, Penneco, United States of America

Richard Kunkle is an Engineering Coordinator for Penneco. He has been using GIS247 for a number of years to support his GIS work. This is the feedback Richard has given about our eLearning.

“I have found GIS247 to be a very informative training source. I particularly like the way the exercises are set up. In the early lessons, the exercises will tell you exactly what to do with every step included. As you reach later lessons, the exercises will give you the new information you need, but only include hints (which you can skip) with more details on how to proceed with the tasks you have already learned. I find this challenges you to remember where each tool or setting is located, and how to make it work, which is much better than a system that simply tells you every step all along the way.”

“GIS247 has taught me many, many things that have made doing my work here much easier, and given me confidence. One of the nice things is that you always have access to the lessons and modules you have completed (which are clearly marked), as well as the ones you have not yet done. This is really useful because if you are wishing to do a specific task, but you cannot remember everything about it, but you know it is in GIS247, the lessons and modules are named in such a way that you can easily find the information that you are seeking.”

Oil Engineering, BP, Worldwide

Mark Poole is the Survey & Positioning Lead for BP Angola.

“Since BP have adopted ArcGIS as a primary platform for storing and visualising our spatial data I needed to develop my skills in the use of ArcGIS Desktop. I had previously attended face to face GIS training but had forgotten more than I had learned. The format of the GIS247 eLearning course really worked for me as I could both control the pace of my learning and fit training around my schedule. I followed the training primarily from home in the evenings and found that the combination of videos and exercises very effective with each module an appropriate length for a single session.”

“The training has greatly improved my ability to efficiently author map products using ArcGIS Desktop and provided me with the enthusiasm and confidence to use the software more regularly and further develop my GIS skills.”

Mark Poole is the Survey & Positioning Lead for BP Angola. Mark is responsible for the geospatial integrity of business critical data held in ArcGIS and actively supports teams engaged in offshore construction drilling and inspection operations that require maps and charts for their work.

Oil Engineering, BP, Worldwide

Sebastian Hammerschmidt is one of the many BP users of GIS247. He was the first to achieve a certificate for completing the Beginners Guide to ArcGIS course. To gain this certificate, as proof of his new skills and knowledge, he passed the GIS247 marked course assessment – with distinction. Sebastian took about 3 weeks to complete the course as he fitted it in around his other work commitments as he knew he needed the ArcGIS knowledge sooner rather than later. He says that in particular he

“found doing the exercises really beneficial, following them step by step really boosted my learning experience. The time I\'ve spent doing the online training was well invested, since I am now much more efficient when working with ArcGIS.”

Dr Sebastian Hammerschmidt is a 2nd year Geoscience Challenger and works in the Africa New Ventures team in Exploration. He is continuing to develop GIS skills by following the Intermediate course.

Canal & River Trust, United Kingdom

“The GIS247 course allows me to go into greater detail than would be available from a one-off hosted training session. The course gives a clear, step by step guide to each tool learnt, covering all aspects about each. There are no time restrictions like there would be on a ’face-to-face’ training day, and so the videos last as long as they need to cover all tools in necessary detail. By doing the course online by myself it means that I can go at my own pace and go back over anything I struggle with. The ability to repeat presentations is really helpful when completing the assessments too, when I get stuck on a specific topic I can refer back to the in-vision videos – the contents on the video makes it easy to go to the exact topic that I am stuck on and refer back to.”

“To keep me on track I aim to try and complete a module a week - I usually make sure I have enough time to watch the video in one go without being interrupted. I then complete the assessment, referring back to the video if need be. I do the course at work at my desk, balancing it with my day job - the course flexibility means I can pick it up and put it down around other work and as and when phone calls come in etc. If I have a quiet day, I may watch a training video, or complete an assessment. If not, I will work on the course in lunch breaks. I have watched some of the videos at home, but all the assessments I have done at work.”

“I have thoroughly enjoyed the GIS247 e-learning experience, the length of both the training and assessments means they are great to ‘pick up and put down’. The information is presented in a logical format and is very user friendly. The training and assessments are to a high standard.”

Louise Shakeshaft

Cornwall Council, England

“How does the saying go? ‘you learn something new every day’ well that’s certainly the case when I started training through GIS247.
The beauty of the training is that I could fit it in between my daily tasks, which works well and the material provided is excellent. Supported and encouraged by the council I’ve now successfully completed two courses - Mastering ArcGIS and the Advanced Guide to ArcGIS together with several modules from other courses that interested me.”


“I’ve certainly found the section covering feature analysis useful when extracting specific data from a large set. It’s taught me how I can drill down through the data, filtering / adding and subtracting information quickly and effectively leaving me with the desired result.
Another useful skill I’ve learnt is manipulating labels. Most of the time a few single text lines is all that’s required on a layout but there are times when more complex labelling is required.”


“I stumbled across the fact that labels could be converted prior to the training but never knew what to do after that point. The training has allowed me to manage my labelling and has improved the look of the final map, especially as I struggled before when sites are so small that the label covered them."

"If you have the opportunity to access GIS247 online training don’t turn it down, you never know where it may lead you.”


Rachel Barkle, Senior Development Support Officer, Planning Delivery Team

Nottinghamshire County Council, England

Two years ago Rosie had not even heard of GIS. With access to GIS247 Rosie was given the opportunity to undertake a range of training courses in the ArcGIS software. Rosie said,

“Without GIS247 I don’t think I would have been able to attend any training courses at all due to the cost constraint.”

In the space of a year Rosie has gone from a total beginner to a highly competent and skilled user. She followed a range of different training courses building up her skills and expertise. These courses include the Beginners Guide to ArcGIS, Intermediate Guide to ArcGIS, Advanced Guide to ArcGIS, Spatial Statistics & Analysis and Linear Referencing. In total Rosie has not only completed 7 challenging courses but has obtained distinctions for all of them!

“I am very proud. It is nice to have the proof of my achievement, and my team are also impressed and proud of me as well!”

“Mine is an administrative role but my work is now much more advanced. I can now produce maps for analysis of a variety of issues. From locations of children attending different schools, to locations of new housing developments in relation to catchment areas. This helps Senior Officers analyse and understand data far more easily and make important choices from that knowledge. I really enjoy being able to give this added support as it makes my role much more varied and interesting.”

Rosie Gilbert, Strategic Place Planning & School Admissions Team, Children, Families & Cultural Services Department

Local Government, Nottingham City Council, England

“Though I had heard about GIS I never thought how useful it was. The Property Records Team gave me the opportunity to undertake a range of training courses in the ArcGIS software via their GIS247 access. Since following the training I have used ArcGIS to create and maintain electronic spatial location records of all the Council’s land and property assets. I have prepared plans and site maps of the Council’s land and property assets for members and officers for the development and regeneration of Nottingham. I am now able to initiate and manage multiple tasks with GIS; for example, using adding T-marks, red edging, shading colours, querying attributes and a range of other things.”

“I have found e-learning the best option for me because it’s flexible, accessible and convenient. I really like the quality of the training. The presentations are loud and clear which also makes it easy to follow. I also think that e-learning will ensure that the team will keep up to date with changes in the software to maintain a competitive edge. Though am still on the Beginners course I feel that the knowledge I have gained thus far has given me the confidence to do my daily duties with competence.”

Blessing Amin, Property Records Department

Animal and Plant Health Agency (APHA), United Kingdom

“My background is in biology and project management, so unlike my more experienced colleagues I was completely new to GIS. The e-learning format allowed me to fit the training in around my other work and to add GIS elements into projects at my own pace. It also lets me go back and review the units that were most helpful.”

“I thought the content and quality of the training was very good and the Beginners course definitely covered all the key areas. Also I liked that the hands on exercises were relatively straightforward, but still took me through the process of many of the different tools and options. So when I started using ArcGIS for real-world data, I had a reasonable feel for where I should go to do different things, even if I hadn’t done them the same way before. I now have new skills which I hope to develop further, enabling me to take on more complex GIS analysis in the future. The GIS247 course has given me a good start!”

Since the Beginners course Joanna has completed both the follow on Intermediate and Advanced ArcGIS courses, developing her technical capabilities. She gained distinction in both these training course assessments.

Joanna Tye, Database Manager

Fife Council, Scotland

Iona comments,

“When I did some training I just popped my headphones on and I got on with it. Being in the office was useful as if I was needed for something then I was still available. Having the certificates shows that I’ve done a lot of hard work and it has been great to show my team. They have been really supportive and proud of me. Particularly in being able to re-watch the presentation. It was really useful to watch them again sometimes before doing the follow on exercise and sometimes after.”

Iona says that she found the nature of the on-line training really useful,

“It was great to have the flexibility. The exercises were very good and I really enjoyed doing them. As I progressed I felt more confident in what I was doing. Other ArcGIS users in my department now feel that they should make more use of the training in order to keep up with the software developments and progress themselves. My manager Rod Wallace is delighted with my development and that I now provide additional skills on more projects. My immediate colleagues have found my increased knowledge really useful too. When I am asked a question, or we are discussing how to do something I can now offer a solution.”

“This is because I have not only a broader knowledge of what we can do with ArcGIS but also now because of my experience in using the software through the exercises of how to go about it in the best way. The work I am doing now is really interesting. A lot of the tips that I learnt on the training courses are turning out to be very useful. The skills and tricks I learnt on the Advanced Editing course are particularly relevant at the moment. Topology can be quite tricky so it’s really useful to have a thorough understanding and know why you need to do certain things.”

In conclusion Iona says “I am really pleased with the new skills that I have gained. I think I have found my niche and really enjoy using spatial data in the different projects – it’s really interesting!”

Iona Gerrard, Business Development Team

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Current time: Friday 7th August 2020 04:36:46 PM